Privacy Policy

KC Home Solutions
Last Updated: June 2026

At KC Home Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

Who We Are

KC Home Solutions is a property maintenance, home improvement, and building services company operating across Surrey, Sussex, and London.

If you have any questions about this Privacy Policy, please contact us:

KC Home Solutions
Email: info@kchomesolutions.co.uk

Phone: 07500 070 667

Information We Collect

We may collect and process the following information:

Information You Provide

Name
Email address
Telephone number
Property address
Details about your enquiry or project

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Pages visited
Time spent on our website
Device information

How We Use Your Information

We use your information to:

Respond to enquiries and quotation requests
Provide our services
Manage projects and customer relationships
Improve our website and services
Send important service-related communications
Comply with legal obligations

We will only use your personal information when legally permitted to do so.

Lawful Basis for Processing

Under UK GDPR, we process your personal information based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

Trusted subcontractors involved in your project
Professional advisers such as accountants or legal advisers
Service providers who help operate our website
Regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

Your Rights

Under UK data protection laws, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to processing
Request transfer of your information
Withdraw consent at any time

To exercise any of these rights, please contact us.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

KC Home Solutions

Email: info@kchomesolutions.co.uk

Phone: 07500 070 667

If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Their website is: ICO Website

KC Home Solutions is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.